Cancellation, Refund & Credit Policy

Terms & Conditions — Stay By The Book, LLC

These Terms & Conditions constitute a legally binding agreement between each attendee and Stay By The Book, LLC. By registering for any retreat hosted by Stay By The Book, LLC, you acknowledge and agree to the following policies.

1. Booking & Payment

• A non-refundable payment must be received by the deadline specified at the time of booking.

• Failure to complete payment obligations does not constitute cancellation and does not relieve Attendee of financial responsibility.

2. No Cash Refunds; Credit Only

• All payments made to Stay By The Book, LLC are final and non-refundable. No cash refunds will be issued under any circumstances; however, eligible payments may be converted to a credit toward a future Stay By The Book, LLC retreat or event as described in Section 3.

• This includes, but is not limited to, cancellations due to illness, injury, travel disruptions, personal emergencies, weather conditions, acts of God, changes in employment, or scheduling conflicts.

• Travel insurance is strongly recommended to protect against unforeseen circumstances.

3. Attendee Cancellations & Credits

• Failure to attend a retreat for any reason does not entitle Attendee to a refund or credit.

• Attendees who have paid in full are not entitled to a cash refund but may receive a credit only, equal to the amount paid, toward a future Stay By The Book, LLC retreat or event. All credits must be redeemed within twelve (12) months of issuance or they will expire without further obligation to Attendee.

• Attendees on a payment plan are not entitled to a cash refund but may receive a credit only for any payments already made, toward a future Stay By The Book, LLC retreat or event. All credits must be redeemed within twelve (12) months of issuance or they will expire without further obligation to Attendee.

• To receive a credit or to cancel future scheduled payments, Attendee must provide written
  notice at least ninety (90) days prior to the event date. Scheduled payments
  due before the effective date of cancellation remain the Attendee’s responsibility

4. Transfers

If Attendee would like to transfer their ticket, they have the following options:

• Transfer to a friend.

  • Once transferred, the original attendee must contact Rene or Erin with their name, proof of transfer via an email between the original and new attendee, and contact information of the new attendee.

• Transfer to a different retreat date, subject to availability

  • Please contact Rene or Erin directly to confirm available dates and receive assistance with transferring your registration., the original attendee must contact Rene or Erin with their name, proof of transfer via an email between the original and new attendee, and contact information of the new attendee.

5. Retreat Modifications or Cancellation by Company

• Stay By The Book, LLC reserves the right to modify, postpone, reschedule, or cancel any retreat due to circumstances beyond its reasonable control.

• In such cases, Attendee’s sole remedy shall be:

  • Transfer to a future retreat, or

  • Credit toward another Stay By The Book, LLC event

• No cash refunds will be issued under any circumstances, except as required by applicable law.

6. Assumption of Risk & Liability Waiver

• Attendee assumes all risks associated with participation in retreat activities.

• Stay By The Book, LLC is not responsible for:

  • Travel arrangements or costs

  • Delays, cancellations, or disruptions related to transportation

  • Injury, illness, loss, theft, or damage to personal property

• To the fullest extent permitted by law, Attendee releases and holds harmless Stay By The Book, LLC and its members, managers, officers, employees, agents, and affiliates from any and all claims arising before, during, or after the retreat.

7. Code of Conduct

• Attendees are required to conduct themselves in a respectful and lawful manner.

• Stay By The Book, LLC reserves the right to remove any Attendee whose behavior is deemed disruptive, unsafe, or inappropriate.

• Removal for misconduct does not entitle Attendee to a refund or credit.

8. Media Release

• By attending, Attendee grants Stay By The Book, LLC the irrevocable right to use photographs, audio, or video recordings taken during the retreat for marketing and promotional purposes.

• Requests to opt out must be submitted in writing prior to the retreat.

9. Governing Law & Agreement

• These Terms & Conditions shall be governed by and construed in accordance with the laws of the State in which Stay By The Book, LLC is registered.

• By completing registration and submitting payment, Attendee confirms acceptance of these Terms & Conditions in full.

Questions or written requests must be directed to: hello@staybythebook.com